This is a great hedge trimmer. Its a bit heavy but soooo quick and easy to reach the higher and farther away parts that need trimming that I don't feel the weight of it for very long because I don't have to stretch out my arms full length and try to hold it steady at the same time. I'm old as dirt, have back, pelvis and arm and leg injuries (arm and leg on left side is pretty bad and hard to hold myself and large tools in position very long. With this I don't have to hold it that long and with the very very sharp blades and the size branches it cuts through like butter without getting jammed, no cord to get tangled and a battery that really holds up for a long time, and being balanced well enough even though a bit heavy, it has made a huge difference in my ability to get the job done. I also had opportunity to have interaction with customer service when the original battery that came with it refused to charge after I had used for hours the first time out of the box, day after day. I mean hours with no failure of power, and then it dwindled slowly. I put it on the charger and it kept turning the red light on. This comes with warranties on the charger, the machine itself AND the battery. Separate warranties for each one but all the same number to call for warranty service or help troubleshooting. After a few minutes speaking with a pleasant fellow who ran me through a few troubleshooting activties and took the serial numbers from battery and charger he advised that the best bet was that it was defective battery so he was sending me a new one, and I didn't have to return the one that was not recharging. He said IF the replacement didn't work, then they would send me a new charger as well. He said it could be five to seven days, it got here in four and has worked fine and recharges fine ever since. I have a couple other Greenworks tools ( a small snowblower with rechargeable battery, and a great weedwhacker also with rechargeable batteries. They charge up fast and I have been very happy with them. Definitely recommend this hedge trimmer. I was afraid it might be too heavy for my weak shoulders and arms and unsteady balance BUT it isn't because it works so well and has such a long bar with such sharp blades the neighbors are laughing at me because I keep working with it well into dusk in the evening, its such a pleasure to be able to get my shrubs trimmed down again.